Material Serial Number as a Reference Object in Service Management


From Release 4.0A, you can use the material serial number as a reference object in all Service Management functions (as with Plant Maintenance). Accordingly, a variant with material serial numbers is also used for the object list in orders and maintenance items.

You define the primary view for the reference object in Customizing.


You can change the view during creation if necessary.

Change system parameters in customizing

Maintain the reference object view (screen number, use F4-help):

Define notification types

Configure order types

Set maintenance plan categories