Material Serial Number as a Reference Object in Service Management

Description

From Release 4.0A, you can use the material serial number as a reference object in all Service Management functions (as with Plant Maintenance). Accordingly, a variant with material serial numbers is also used for the object list in orders and maintenance items.

You define the primary view for the reference object in Customizing.

Example

• Material serial number as the reference object for service management notification types

• Functional location and piece of equipment as reference objects for maintenance notifications

You can change the view during creation if necessary.

Change system parameters in customizing

Maintain the reference object view (screen number, use F4-help):

Define notification types

Configure order types

Set maintenance plan categories