Editing an Authority Profile for a Responsibility

Use

You can edit the authority profile of an individual responsibility. By doing this, you create a unique list of tasks, transactions, and reports for the responsibility. This means that at one activity group, you can have a number of different responsibilities. This serves to restrict, or filter, the number of agents who receive the list of activities.

Integration

The Authority Profile function forms part of System Administration in the Basis component. Although it is linked to this transaction, it is a separate function. See BC Users and Authorizations