Integrating Organizational and Workflow Management


The main purpose of Workflow Management is to get the right task to the right person at the right time. This speeds up the completion of business processes. Organizational Management provides the framework for a routing structure that Workflow Management uses for task assignment at runtime. By scrolling through the complex network of relationships in an organizational model, Workflow Management is able to pinpoint exactly where tasks should be routed.

One routing structure, or organizational model, forms the basis for all processes across all applications throughout your company. This is the major advantage in implementing Organizational Management. You have both:


Before you begin creating your organizational model, you should have a clear picture of the structure of your company.

Process Flow

You start the process by dividing your company into sub-areas according to business principles. You then create these sub-areas, or organizational units, in the system. Once you have created them, you can create jobs, positions, and tasks.

Another possible process is to start by analyzing tasks, and building the jobs from there, before adding the organizational units and positions.


You now have access to a central pool of information about your company. The model enables you to easily make additions and changes. It also provides an efficient framework for Workflow Management to direct tasks to the positions, jobs, or the appropriate system users.