The following steps describe a
typical scenario in which outgoing SD documents are archived in the
Mrs. Jackson from the Sales department writes a sales letter
informing a customer of a new product and offering a discount with
purchase. She does this in the sales activities screen for creating
a sales letter.
She finishes the letter and prints it out to send it off to the
customer. For later reference, she archives the document using SAP
Several weeks later, Mrs. Jackson receives an order from the
customer in response to the sales letter. Before creating the
order, she calls up the archived sales letter to confirm
information on the product and product price. She then creates an
order from this information and information sent in by the
Later she creates an order confirmation, faxes it to the
customer and archives it. She assigns the archived order
confirmation to the sales order.