Define follow-up actions for tasks

In this step, you can define follow-up actions for tasks.

You can define a series of follow-up actions that the system will carry out sequentially.

For each follow-up action, you must define:

You can also define:

Requirements

The task catalog must be set up to allow the assignment of follow-up actions.

The task catalog should be maintained to such an extent that you should only have to supplement the task codes with the names of the follow-up actions, once you complete this step.

Standard settings

To make it easier for users to program their own follow-up actions, the standard system contains a non-executable example of a function module for follow-up actions. You can copy the interface in this example and use it in your own function modules.

Recommendation

Activities

1. Determine which follow-up actions for tasks are needed in your company and which should be automated.
2. For automatic follow-up actions, define:
a) the series of function modules and their update form
b) the business transactions for the follow-up actions (provided the function module is to be linked to the status management function for the task)
3. Maintain the table of follow-up actions.
4. Create the corresponding function modules.

Further notes

Business transactions are pertinent to the status management of tasks. Refer to the chapter Basic settings, Central functions, Status management for additional information. Also refer to the item Status profile for notification type.
To be able to select an appropriate transaction for a follow-up action, you can display the definitions of the business transactions for follow-up actions for tasks. You cannot, however, change these definitions yourself. To select a transaction, proceed as follows: