Define QM systems

In this step, you define the requirements for the verification of vendor quality management systems (QM system).

Some organizations - in particular, government agencies and large corporations - require their vendors to verify that an appropriate QM system is documented, implemented and in use within their organization. Ever since the ISO 9000 series of standards have become generally recognized, many companies have obtained ISO 9000 certificates from accredited organizations. The scope and requirements of these QM systems vary, however, according to the needs of individual companies. As a result, there are many different models and requirements for QM systems. Many of these requirements apply only to certain parts of the QM system and are thus covered by the certificates. You must determine whether the specifications of the QM system match the certification requirements on a case-by-case basis.

You can valuate the various QM systems that are defined in the SAP System. This valuation exerts no control; it serves as information only. For example, using this valuation you can determine:

Example: A customer wants a vendor to verify the existence of a QM system that complies with standard ISO 9003. The vendor has a certificate that states that his system complies with ISO 9001, with an audit score > 80. A comparison shows that in this particular case, both systems are equivalent:
Target QM system 9003 (ISO 9003, with certificate)
Actual QM system 1180 (ISO 9001, with certificate, audit score > 80)
Assignment Actual/target 1180 - 9003

Recommendation

Comply with the applicable standards (for example, standards ISO 9001 through ISO 9003). Do not maintain too many standards for Q-system requirements.

Activites

1. Determine the requirements that exist for vendor QM systems in your company. Note that such requirements may stem from the requirements of your customers.
Define the QM system requirements in the table.
2. Determine what type of QM systems your vendors use. If you want to valuate these systems, define a valuation profile.
Define the QM system models and their valuation (actual QM systems).
3. Assign the specified requirements (target QM systems) to the actual QM systems that each respective model fulfills. This is carried out in two steps:
a) Make all obvious assignments. For example, the QM system that conforms to ISO 9001 also conforms to the requirements of ISO 9003.
b) In those cases where you first have to check the specifications of the QM systems and the certification requirements, supplement the assignment list as necessary.

Additional Information

The requirements for QM systems are defined in the material master at the plant level.
The QM system that is actually present is defined in the vendor master at the client level or in the quality info record for a combination of material/vendor at the plant level.
For procurement activities (request for quotation and purchase order), the system checks whether the vendor's QM system meets the requirements for the material. In doing so, the system uses the assignment list that you created in activity 3. If the requirement is not fulfilled, the system reacts as follows: