What Are Quality Certificates?

When a company ships a product to a customer, the company may be required to certify certain properties of the product. For example, a chemical company may have to certify that a product contains certain ingredients in the proper ratios. It may also need to certify that the product has not been damaged by heat or humidity during storage in the warehouse or on the loading dock. The chemical or physical properties to be certified may have been recorded as inspection results or documented as characteristics for the batch.

A customer may have specific demands for quality, which may take the form of customer-specific specifications (tolerances) or may lead to additional quality inspections.

A quality certificate certifies that the customer specifications were fulfilled.

In addition to customer-specific certificates in which the layout is tailored to the needs of the customer, there are also generic certificates that are suitable for use by a wider range of customers.

A certificate is a document that can be created automatically or semi-automatically for a delivery item. In certain cases, a certificate may be requested ad hoc from a location for which no customer/vendor relationship exists. This also means that a delivery does not exist. In such a case, a certificate can be created directly for an inspection lot or a batch.

See also:

Features of Quality Certificates

Certificates and the Logistics Chain: Sample Business Processes