Define sales activity outcomes and outcome reasons

In this menu option you define

Then you allocate the reasons allowed for the sales activity outcomes. You can, for example, allocate the reason "price advantage" to the sales activity outcome "contract signing", and the reason " lack of interest" to the outcome "no success".

When processing a sales activity, you can specify the outcome and outcome analysis. You can use this specification for later evaluations.

Actions

1. Check which sales activity outcomes and outcome analyses can occur in sales and distribution in your company.
2. Specify an alphanumeric key with up to 3 characters and a description for the sales activity outcome.
3. Specify an alphanumeric key with up to 3 characters and a description for the outcome analyses.
4. Allocate the sales activity reasons allowed to the sales activity outcomes.