The Character Infotype (1004)


The Character infotype infotype allows you to categorize the different tasks you maintain in your task catalog. For example, you can differentiate between tasks that contribute directly to the products and services your company produces, and tasks that are administrative in nature.


It is only used when you work with tasks, within the context of human resources. (Tasks are also used in SAP Business Workflow.) While it is not mandatory to maintain this infotype, it can be helpful when, for example, you are establishing salary and wage standards for jobs and positions. Knowing the nature of tasks that must be performed can help you set compensation. For example, must decisions be made? Does a task contribute directly to your company’s bottom line?

Tasks can be classified as rank, phase, or purpose. You decide how many of these categories are appropriate for your company. You interpret the meaning of the different categories as you see fit. The system interpretation of the different categories (outlined below) is a suggestion only.

If you maintain this infotype, you can then request reports that list task characteristics. The report RHXIAW04 (Character of Tasks in Organizational Structure) shows the characteristics of tasks performed in a selected organizational unit, or units. The report RHXIAW05 (Character of Individual Tasks) shows the characteristics of selected tasks.



Use this category to classify tasks as a planning, or completion, or control task. A planning task requires employees to design, arrange, project, and so on, such as design software specifications. A completion task requires employees to carry out a particular operation, or function, such as, answer phones, or file papers. A control task requires employees to manage, oversee or guide activity, such as, supervise employees.


Use this category to classify how tasks fit into a business process. A decision task requires an employee to make a judgment of some kind, such as, set department priorities. An execute task simply requires someone to carry out an activity, such as, assemble part A and part B.


Use this category to identify tasks that directly contribute to the products or services that a company provides. Of course, this classification is company-specific. For example, if you work at a software company, the task develop software is classified under purpose, whereas the task calculate payroll is classified as administrative. However, if your company provides bookkeeping services, then the task calculate payroll is classified under purpose.